Lane-Knight offers complimentary return shipping on all orders within the United States for items eligible for return in accordance with our Return Policy. Subject to certain conditions and exceptions explained below in this Return Policy, and unless otherwise expressly indicated on a product’s detail page at the time of purchase. We are pleased to accept timely returns of certain new and unused product that have tags attached and are returned with all original packaging, as follows:
Full Price: Products purchased at full price are eligible for return for a full refund within 28 days from the date that the product was delivered to you.
Promotions: Products that are purchased with a promotion are eligible for return for a full refund within 14 days from the date that the product was delivered to you.
- Markdowns: Products purchased at a discount (other than with a promotion) or on markdown are eligible for return for site credit within 14 days from the date that the product was delivered to you.
Lane-Knight does not offer a direct exchange at this time. If you are interested in securing an alternative size, style, or color, simply place a new order and return the original unsuitable item. For assistance with this, please contact Client Services at firstname.lastname@example.org, or 1 (817) 731-4002.